If you have a guaranteed reservation, the room will be held for you until 7:00 am the morning following your scheduled arrival. If you do not check in by that time, your reservation is considered a “no-show” and you will be charged a no-show fee of a minimum of one night’s room and tax. If your reservation was subject to a minimum length of stay, you will be charged for the full minimum nights. If your reservation was booked through an advance purchase program, you will not be issued a refund.
If your arrival is going to be delayed past 7:00 am the morning following your scheduled arrival, please contact the hotel as soon as possible to avoid your reservation going in to “no-show.”