Quality Inn & Suites Maine Evergreen Hotel
65 Whitten Road
Augusta, Maine, 4330, United States
+1 207 6223776

Payment Policy

A credit card must be provided at check-in, and the cardholder must be present with a matching government-issued photo ID unless a third-party credit card authorization has been submitted to the hotel in advance. Click here to request a Credit Card Authorization Form.

We are happy to accept the following major credit cards:

• American Express
• VISA
• MasterCard
• Discover
• JCB
• Diners Club

An “authorization hold” will be placed on the credit card after the cancellation policy has passed for the expected amount of room and tax, 15% in case of incidental charges, and any applicable security deposits. Charges are finalized upon check out or, if your stay is more than 1 week, every 7 days. Any authorization holds beyond your final charges are released by the hotel upon check out, but may take 3 to 10 business days to be released back to your account, dependent on your bank’s policies and procedures. Once your account has been authorized, neither the front desk staff nor hotel management are able to make exceptions to your bank or card issuer’s policies.

Please note: If the card used to guarantee your reservation is a debit or check card associated with your checking account, the above hold will reduce the available funds in your checking account. Please contact your bank for advice on the use of your debit card for travel and hotel transactions.

The hotel is not liable for any overdrafts, transfers, service, foreign transaction, or currency exchange fees imposed by your bank or card issuer in connection with the use of your card for hotel transactions.

We also advise that you contact your bank and let them know you are traveling prior to leaving home. Sometimes, credit cards can decline at check-in if they have been “flagged” for possible fraudulent use if the cardholder is using it outside of their home area. Please note that if a credit card is declined at check-in, the front desk staff is not provided a reason for the transaction not being permitted, so if you have questions we always advise contacting your financial institution.

Cash, Choice Hotels Gift Cards, and prepaid Visa, MasterCard, American Express, and Discover cards are only accepted as a form of payment at check-out. We are unable to accept personal checks.

The hotel’s currency is the United States Dollar, and we are unable to accept or process payment in any other currencies.